Solutions, IVR & Enhanced Self-Service
Interactive Voice Response (IVR) & Enhanced Self-Service
Interactive Voice Response (IVR) and enhanced self-service solutions automate calls to improve customer service, reduce costs, generate a significant ROI and drive important new revenue opportunities.
Development Software for IVR and Enhanced Self-Service Solutions
Envox 7, our Interactive Voice Response (IVR) communications development platform allows developers to create a wide range of IVR solutions. Pre-built functional blocks provide easy integration to leading speech technologies from ScanSoft, Nuance, Phonetic Systems, and others and allow IVR developers to rapidly upgrade their IVR solutions to speech-enabled and VoiceXML-based IVR solutions.
Packaged and Custom IVR Solutions
To reduce the time needed to deploy speech-enabled, self-service solutions, Envox Worldwide offers a line of packaged, speech-enabled IVR solutions. If you have unique IVR requirements, our Professional Services Group can help you customize these IVR solutions or design and develop a custom solution to meet your exact needs.